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Email and web mail

Contact Your online shop has a domain name, for example www.myonlineshop.com. Now you also want customers to reach you through info@myonlineshop.com. This looks more professional than a @hotmail.com address on your business card.

This module can only be used if a domain name is connected to your shop.

Email forwarding

With email forwarding, all emails to info@myonlineshop.com (your shop email address) will be automatically forwarded to myonlineshop@hotmail.com. (your existing email address) So you have an extra email address without having to set up a new email account.

If Modules is not displayed in the menu, first adjust the user level to Advanced, at Settings > User experience level.

Web mail account

A second possibility is to set up a new email account. You can manage this account online. With a web mail email address, you can send emails from info@myonlineshop.com.

E-mail module screenshot

How to activate?

Your email address is immediately activated. You can log in at:

Your web mail account is always protected with SSL encryption.

How to deactivate?

Your email address will immediately be deactivated.

Setting up an email client

In addition to the web mail you can also retrieve your email using your own email client, tablet or smartphone. The screenshots below show the required settings in order to configure your email application. Enter your own email address as username.

Email settings for Mozilla Thunderbird

Thunderbird settings

Thunderbird settings

Email settings for Windows Live Mail

Windows Live Mail settings

Problems with setting up Outlook

Please check the following settings:

If things still do not work, consult the help function of Outlook or contact your IT distributor. Unfortunately we can not give support for external software.

You can also use Mozilla Thunderbird as an email client .